

#Leather pencil holder full
Please do your best to make sure the address details are correct and provided in full when placing your order. Make sure you’re subscribed/following to be in the know.Īustralian deliveries are made by courier and by Australia Post, or via courier depending on the size/shape of delivery.
#Leather pencil holder free
You should buy it flowers.Įvery now and then, we’ll run site-wide free delivery promotions, which we’ll announce via our Instagram, Facebook or via our Newsletter. Pretty cool right?Īnd…the shopping cart will inform you once you have reached the threshold or let you know just how close you are. Parcel Post/Courier shipping throughout Australia is FREE once you’ve reached the minimum order total. It's advisable to keep proof of postage so that you can make a claim with the postal service in the event of loss or damage. We cannot refund or exchange any returned items lost or damaged in the post. The item is your responsibility until it reaches us so for your own protection we recommend that you send the parcel using a traceable delivery service that insures you for the value of the goods. Please obtain proof of postage (this cannot include a post office receipt unless said receipt contains a tracking number). We'll notify you via e-mail of your refund once we've received and processed the returned item.
#Leather pencil holder how to
We will respond quickly with instructions for how to return items from your order. If you don't have an account, please Contact Us with your order number and details about the product you would like to return. If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.

What if I’ve received the wrong item? Where is my order!!!

Otherwise all refunds will be processed minus the cost of any postage paid when the order was first purchased and any postage cost incurred when returning the item back to us. We can only refund postage costs if we have sent you the wrong item or if the item is faulty.

This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. If I'm entitled to a refund, when should I expect it?
